SaaS Platform

15 / 11 / 2024

Recapita

We designed and built their first web product from the ground up using Next.js (front end) and Node.js (backend), authored and structured all content, and delivered an AI-driven dashboard and workflow that automates core compliance tasks.

Next.js

Node.js Build

Services

Content Strategy, UI/UX Design, Front-end & Back-end Development Category: SaaS — Export Compliance Platform

Category

Portfolio

Analysis – Design and Brand Consistency

We created a visual and interaction system that foregrounds clarity, task flow, and trust: large readable modules for core workflows, clear microcopy for action steps, and an interface rhythm that prioritises outcomes (validate → generate → transfer → track). The product pages and entry points are structured to make complex compliance flows feel approachable and manageable. 

Key product pillars presented on the site (RoSCTL / RoDTEP suite, AIR-based drawback suite, and an AI Agentic Dashboard) shaped our information hierarchy — each module needed a dedicated entry, explanation, and short path to demo or onboarding.

Problem – Content and User Engagement

Recapita came to us with no existing website or online product presence. Their domain knowledge and workflows existed offline, they needed a digital product that could both demonstrate capability and operate as a working tool for clients.
The challenge was twofold: translate domain-specific compliance processes into clear, user-facing flows, and design a product interface that could house automation (document validation, e-scrip generation, tracking) while remaining intuitive for exporters and customs agents.

Solution – Strategy and Impact

Strategy: Build a product first, not a brochure. We focused on task fluency: users must be able to upload paperwork, validate shipping bills, and track e-scrip/EGM status quickly and confidently. The architecture was scoped to support realtime automation, user sessions, and integrations.

Execution:

  • Front-end: Implemented in Next.js to deliver server-rendered pages, fast initial loads, and robust SEO for product pages.

  • Back-end: Built in Node.js with focused APIs to support document processing, real-time status updates, and user management.

  • Product & Content: We authored all content (product explanations, flows, microcopy) and designed the dashboard and upload workflows to minimise friction for first time and expert users alike.

  • AI & Automation: Integrated the product narrative and UI to surface AI-assisted automation (agentic workflows for validation and paperwork generation) so users can offload repetitive tasks and see status updates in real time. 

Outcomes & Impact:

  • Launched Recapita’s first digital platform and a working compliance dashboard capable of automated paperwork and status tracking.

  • Positioned product pages and demo flows so prospects can quickly understand suite offerings (RoSCTL/RoDTEP/AIR) and request demos. 

  • The product proposition now communicates time efficiency and operational ROI — the site highlights a claim of substantially reduced processing time through automation (site reference). 

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